About Pipe Spy
Pipe Spy is a plumbing contractor and engineer specializing in trenchless sewer line repair and replacement. Since 1998, we have provided the East Bay Area and Oakland, California with expert plumbing service backed by our 100% satisfaction guarantee.
Meet The Team
Our team at Pipe Spy is dedicated to providing top-notch plumbing services to our clients. Get to know the professionals who make it all happen.
Heiko Dzierzon
Co-founder and owner of Pipe Spy, established the company in 1998 alongside Paul Cooper with a vision to deliver exceptional plumbing services. With a steadfast commitment to competence and community service, Heiko has driven Pipe Spy to become a leading name in the industry, renowned for its integrity and high standards. His dedication to both professional excellence and local engagement reflects his deep-rooted values and his passion for making a positive impact in the community he proudly serves.
Manuel Madrid
Co-owner and VP of Operations at Pipe Spy, brings a wealth of plumbing knowledge and extensive experience to the company. His deep expertise in the field, combined with his strategic oversight, has been instrumental in driving Pipe Spy's operational excellence and innovation. Manuel's dedication to quality and efficiency not only ensures top-notch service for clients but also reinforces the company's reputation as a leader in the plumbing industry.
Jordan Richards
Director of Operations at Pipe Spy, plays a pivotal role in managing all facets of the business with a keen eye for detail and a wealth of knowledge. His extensive experience and commitment to high standards of excellence ensure that every aspect of the company's operations runs smoothly and efficiently. Jordan's leadership and expertise significantly contribute to Pipe Spy’s reputation for delivering outstanding service and maintaining operational integrity.
Alex Buna
Office Manager at Pipe Spy, is known for his sharp attention to detail and over a decade of industry experience. His exceptional organizational skills and problem-solving abilities make him a cornerstone of the company's administrative success. With a keen eye for precision and a proactive approach to managing office operations, Alex ensures that every aspect of the business runs seamlessly, supporting the team and enhancing overall efficiency.
Sonny Barajas
Estimator at Pipe Spy, brings 16 years of invaluable experience to his role, offering clients exceptional value through his deep industry knowledge and expertise. Known for his personable demeanor and enjoyable working style, Sonny combines professionalism with a friendly approach, making the estimating process both efficient and pleasant for customers. His ability to provide accurate, insightful estimates helps ensure successful project outcomes and client satisfaction.
James Hall-Gallagher,
An estimator at Pipe Spy, is renowned for his meticulous attention to detail and skill in unraveling complex sewer issues. With a sharp analytical mind and a dependable nature, James excels in delivering precise and effective estimates. His personable approach and reliability make him a trusted asset to both clients and colleagues, ensuring clear communication and successful project execution.
Pedro Vidaurri Carrasco
Crew Chief at Pipe Spy, has dedicated 17 years to the company, amassing a wealth of knowledge and experience in the field. Renowned for his hard work, intelligence, and focus, Pedro is exceptional at solving complex problems that others might find challenging. His deep expertise and problem-solving skills make him a vital asset to the team, ensuring that every project is executed with precision and efficiency.
Walter Arroyo Madrid
Crew Chief at Pipe Spy for 18 years, brings extensive plumbing expertise and a wealth of experience working with communities and public utility districts. His deep knowledge of the field and longstanding commitment to service makes him a key figure in managing and executing complex projects. Walter’s strong connections with local communities and his proven track record in public utility work underscore his invaluable contribution to the team and the company's reputation for excellence.
Juan Gabriel "Gabe" Delgadillo
With 22 years of experience at Pipe Spy, is a true master of sewer and underground construction work. His unparalleled expertise and deep knowledge make him an invaluable asset to the team, ensuring top-notch quality and precision in every project. Gabe’s extensive experience and mastery in his field not only contribute to the company’s success but also solidify his reputation as a cornerstone of Pipe Spy’s operations.
Warranty and Our Guarantee
You can Flush with Confidence© for years to come when you hire Pipe Spy plumbing services. Call us if our work was incorrect in any way – we’ll respond promptly to fix it.
Pipe Spy is licensed by the California Contractor State License Board for General Engineering, Plumbing and as a General Building Contractor, License #754966.
Our CLSB licensing proves the depth of our technical skills. We apply our advanced engineering and plumbing capabilities to every job we do. Pipe Spy has been licensed and insured since 1998. We encourage you to always work with a licensed contractor and to review their work history - please review the Pipe Spy Contractor history on the CLSB website.
Pipe Spy has earned one of the highest Customer Loyalty Ratings from Diamond Certified.® Our loyal customers recommend Pipe Spy to their friends and neighbors.
Pipe Spy is proud to be recognized for our exceptional customer satisfaction and professionalism by the Diamond Certified organization. Please view our Diamond Certified Capabilities Profile.
The Diamond Certified award is presented only to local service companies that rate “highest in quality” in a detailed customer satisfaction study. The Pipe Spy Inc. certification is reviewed annually, so you can be assured of our Diamond Certified standing.
Pipe Spy has an A+ rating from the Better Business Bureau. That's Competence In Action!®
Our A+ BBB rating means that you can count on Pipe Spy to provide you with reliable, trustworthy and competent sewer services. We deal with all of our customers fairly, from project initiation to completion and beyond. At Pipe Spy we perform our services according to the highest ethical standards. Pipe Spy has maintained our BBB accreditation since 2001.
