They're trustworthy, efficient, and affordable. The owner took good care of me.
- Seth B.
The $150 fee includes all set-up, inspection and clean-up time, and time for you to talk to our knowledgeable service technician and get direct answers to your plumbing concerns. Plus, the paid sewer camera inspection fee will be credited towards the replacement of your sewer lateral.
There are times a sewer lateral inspection may cost more. If there is no accessible clean out, we may need to remove a toilet, complete the camera inspection, and reinstall the toilet, and for that we charge another $150.
Please contact us if you have any questions about a sewer camera inspection.
First, we look for a point of access to the sewer line, such as an accessible clean out. If no clean out is present, we will inform you of other options for the video inspection. Note that the sewer pipe must be draining to get a good image on the DVD recording. If there is a blockage in the sewer line, we may power snake or hydrojet the line first to remove the built-up debris.
Next, our Pipe Spy service technicians push the camera through the sewer pipe from the clean out to the sanitary main, while they closely inspect and comment about any breaks or blockages in the sewer pipe line. The entire sewer lateral inspection is digitally recorded onto a DVD disc, with the inspector's comments. We'll provide you with a copy of the DVD and will submit the video to appropriate local utility or city agency to help manage your sewer compliance or sewer repair project.
What I really liked, was when they came to inspect things. The man was extremely courteous and nice. I called other companies, but that's why I chose to use them. I was very pleased and I recommend them.
- Patrice B.
They are specialized in what they do more than anybody else that I can imagine.
- Rob B.
Most sewer repair projects we do are straight-forward, because of our team's depth of experience. Our plumbing staff meets regularly to share all of our plumbing project experiences, which gives you the benefit of decades of problem-solving.
When sewer projects are complex, Pipe Spy is the go-to sewer replacement contractor in the San Francisco Bay Area. Our diagnostic expertise ensures that your sewer repair project will be executed with the skill and attention it requires. Our commitment to excellence has led to the highest quality customer service ratings from Diamond Certified since 2013.
The permit process can be complex and time-consuming, even for a simple project. Pipe Spy navigates the entire permit and sewer compliance certificate process for you. The Pipe Spy team is well-versed in the different sewer lateral compliance ordinances around the East Bay, including the EBMUD PSL Compliance ordinance.
The 'water tight' rule is about preventing extra water processing at the treatment plant (the extra water comes from "InI" - In-flow and Infiltration). Please see our FAQs for more about "What is Sewer Compliance?"
It's easy to deal with them. They take care of the business with the city.
- Mary H.